Everything you need to know about delivery and returns
We deliver to all states across Nigeria. All orders are processed within 24 hours of payment confirmation.
1–2 Days
₦2,500 flat rate
3–5 Days
₦3,500 – ₦5,000
₦50,000+
On orders above ₦50,000
Note: Delivery timelines are estimates and may vary due to location accessibility or unforeseen logistics delays. You will receive tracking updates via WhatsApp once your order is dispatched.
Enter your order number below to check the current status of your delivery.
We want you to love your purchase. If something isn't right, we're here to help. Returns and exchanges are accepted within 7 days of delivery.
Reach out via WhatsApp or email within 7 days of delivery with your order number and reason.
Send the item back to our Lagos store. Return shipping costs are your responsibility unless the item is faulty.
Once we receive and inspect the item, we'll ship out the replacement within 2 business days.
| Stage | Timeline | Details |
|---|---|---|
| Return Request | Within 7 days | Contact us to initiate your return |
| Item Inspection | 1–2 business days | We verify the item condition upon receipt |
| Refund Processing | 3–5 business days | Refund issued to original payment method |
| Bank Processing | 1–3 business days | Time for your bank to reflect the credit |
Total estimated refund time: 7–10 business days from when we receive the returned item.
Have questions about shipping or need to start a return? We're always here for you.